Terms of service

home&things — Terms of Service Effective date: September 28, 2026 These Terms of Service (“Terms”) govern your use of homeandthingsco.com and homeandthingsco.ca (the “Site”) and any purchase you make through it. By using the Site or placing an order, you agree to these Terms. If you don’t agree, please don’t use the Site. 1. Who we are The Site is operated by Highrise International Inc., incorporated in Ontario (corporation number 1562354), doing business as home&things. You can reach us at support@homeandthingsco.com or by mail at 1459 Everest Cres, Oakville, ON L6H 3S4, Canada. 2. Eligibility You must be the age of majority in your province or territory of residence (18 or 19, depending on where you live) to place an order, or have a parent or guardian’s involvement if you’re younger. 3. Products, pricing, and availability Product descriptions, images, and specifications come from our suppliers and are provided in good faith, but we don’t independently manufacture these products and can’t guarantee that every detail is error-free. If something is materially wrong with a listing, contact us. Prices are shown in Canadian dollars (CAD) by default, with US dollars (USD) available where our USD market is enabled. Prices, promotions, and product availability may change without notice. If a listed price is a genuine pricing error, we may cancel the affected order and refund you in full, rather than honour the incorrect price. Applicable taxes (GST/HST/QST, and US sales tax where required) are calculated and shown at checkout. 4. Orders Placing an order is an offer to buy, which we can accept or decline. An order confirmation email confirms we’ve received your order — it doesn’t guarantee the product is in stock or that we’ve accepted it; we’ll let you know if there’s an issue (out of stock, suspected fraud, pricing error, shipping restriction). We may limit order quantities per customer or per household. 5. Payment Payment is processed securely through Shopify Payments and/or other payment methods offered at checkout. By providing payment information, you confirm you’re authorized to use that payment method. We don’t store your full card details. 6. Shipping and delivery Shipping is handled under our Shipping Policy, incorporated into these Terms by reference. Delivery estimates are estimates, not guarantees — actual delivery can be affected by customs, carrier delays, and factors outside our control. Title and risk of loss for a product pass to you once it’s handed to the carrier, except where applicable consumer protection law says otherwise. 7. Returns and refunds Returns, refunds, and exchanges are handled under our Return & Refund Policy, incorporated into these Terms by reference. 8. Intellectual property The Site, including its text, graphics, logos, and the home&things name and branding, is owned by us or our licensors and protected by copyright and trademark law. Product images and descriptions supplied by our suppliers remain their respective owners’ property. You may not copy, reproduce, or use our branding or Site content without permission. 9. Accounts If you create an account, you’re responsible for keeping your login credentials confidential and for activity under your account. Let us know right away if you suspect unauthorized use. 10. Acceptable use You agree not to use the Site to: violate any law; infringe anyone’s intellectual property or privacy rights; transmit malware or attempt to disrupt the Site; scrape or harvest data from the Site without permission; or place fraudulent orders. 11. Third-party links and services The Site may link to or rely on third-party services (payment processors, shipping carriers, social platforms). We aren’t responsible for the content, policies, or practices of third-party sites. 12. Disclaimer of warranties To the extent permitted by law, the Site and its products are provided “as is” and “as available,” without warranties of any kind beyond those that can’t be excluded under applicable law (including any statutory warranties under Canadian or provincial consumer protection legislation). 13. Limitation of liability To the extent permitted by law, home&things isn’t liable for indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of products, and our total liability for any claim is limited to the amount you paid for the product giving rise to the claim. 14. Indemnification You agree to indemnify and hold us harmless from claims arising from your violation of these Terms or misuse of the Site. 15. Consumer protection notice Nothing in these Terms limits any right or protection given to you under mandatory consumer protection law in your province or territory, including Quebec’s Consumer Protection Act, which applies regardless of any conflicting term in this document. 16. Governing law and disputes These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict-of-law principles — except where mandatory consumer protection law in your own province or territory requires otherwise (Section 15). 17. Severability If any part of these Terms is found unenforceable, the rest remains in effect. 18. Changes to these terms We may update these Terms from time to time. Continued use of the Site after changes take effect means you accept the updated Terms. We’ll post the effective date of the current version at the top of this page. 19. Contact us Email: support@homeandthingsco.com Mail: Highrise International Inc., 1459 Everest Cres, Oakville, ON L6H 3S4, Canada